Tuesday, June 20, 2006

finally (maybe) fixed (hopefully)

On Saturday I made my 4th call to Verizon to complain about the fact that my phone stops working every time it rains (even starts ringing and making strange noises when I pick up and creeping me out in the middle of the night).

Every time I call they give me a long spiel about how it is likely the inside lines, because they detect no problem, and every time I have to bitch to a supervisor to make sure I don't get charged because I KNOW IT'S NOT MY LINE. I know this because I tested my line from the nic box and it works.

So, after over one year, and (as I said before) 4 service calls, they think they figured it out. The junction box was hit by lightning, and when they fixed the pole, they forgot to replace the seal, which was all fiznitched up. Water was getting through during heavy rain and causing the wiring to get all fubared. Everybody please cross you fingers now and hope that my phone will never again die during a storm. And also cross your fingers that Verizon credits my account for the hassle.

the end.

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